Relationship Management
We believe that gaining your customers’ confidence and trust is key to developing effective business relationships. Our training recognises that it's less about your project, product or service and much more about whether they ‘buy’ you as an individual. Our training covers how to:
- Build and maintain business relationships
- Establish customer requirements
- Manage expectations
- Develop effective communication and influencing skills
- Develop more confidence when working with internal or external customers
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